MyKainga Support

Straight answers for listings, bookings, payments, accounts and safety concerns.

Common questions

Before you open a ticket

Sign in, choose List Your Space, select the correct category and complete the category-specific questions. Add availability, a weekly price and at least three photos. New and edited listings are submitted for review.

Send a support request

Account-specific action requires you to be signed in.

Immediate danger

Call New Zealand emergency services on 111. A website support ticket is not an emergency service.

Never send passwords, full card numbers, online-banking credentials or identity documents through general support messages.