MyKainga Support
Straight answers for listings, bookings, payments, accounts and safety concerns.
Common questions
Before you open a ticket
Sign in, choose List Your Space, select the correct category and complete the category-specific questions. Add availability, a weekly price and at least three photos. New and edited listings are submitted for review.
Send a support request
Account-specific action requires you to be signed in.
Immediate danger
Call New Zealand emergency services on 111. A website support ticket is not an emergency service.
Never send passwords, full card numbers, online-banking credentials or identity documents through general support messages.